Questions are Crucial to the Sales Process
The salesman at my door yesterday kept telling me “I’d love to give you this one-time offer of a free lawn mowing service!” as he then launched into 25 more minutes of extra details as I thought about my lawn, that had been perfectly mowed by my teenagers...YESTERDAY.
You can imagine how frustrating it was to have someone on my porch for 25 minutes, offering me something I truly didn't need. Had he mentioned weeding or even edging, I may have been sold. But he didn’t spend one second asking me what my needs were. So he just wasted 25 minutes of my time, while my baby screamed in her highchair. This man needed a bus