Whoops! This page has moved. Go to the Right Page

Meet Ron who's been a key part of us teaching more than 500,000 business leaders in more than 35 countries and 23 of the Fortune 50. Let's Talk! Ron Saffell • (801) 224-5444 • rsaffell@acumenlearning.com If employees don’t know how their companies make money (and research suggests that most don't), how can they be trusted to set the right priorities and implement the right initiatives? They can’t! Since 2002, more than 500,000 business leaders in more than 35 countries and 23 of the Fortune 50 have counted on Acumen Learning to drive their business results through customized trainings. To receive more information on our business acumen training give me a call: Ron Saffell • (801) 224-5444 , or send me an email: rsaffell@acumenlearning.com

Whoops! This page has moved. Go to the Right Page

Learn more about Acumen Learning's work in its community — and celebrate our 20th anniversary with us! We're stronger together. In honor of our 20 year anniversary, our goal is to spread business acumen to those that may not have the ability to access our program without assistance. Watch the video Committed to Our Community Building a Better Future To celebrate our 20th anniversary, we’re working with a variety of non-profits by giving 20,000 licenses to our online course access to support everyone to improve their ability to speak and understand the language of business. Learn more Community Engagement 20 Years, 20 Acts of Service Each year we have a service committee that puts together activities and opportunities for our employees to give back to our local community. This year, our goal is to perform at least 20 charitable acts throughout the community. Get service ideas Employee Growth Investing In Our Future We’re committed to helping our staff continue to grow and advance both personally and professionally. Our team

Get free business acumen resources. Read these case studies which include team activities. Your one step away from accessing all twelve case studies. READ NOW Privacy Policy: We hate spam and promise to keep your email address safe

Their analysis demonstrated that business acumen training more than paid for itself with a 300%+ ROI. AEROSPACE & DEFENSE CLIENT Business Acumen Training Case Study WHY CHOOSE US CLIENTS STORIES FAQs ARTICLES OUR TEAM THE ANALYSIS DEMONSTRATED THAT BUILDING BUSINESS ACUMEN® MORE THAN PAID FOR ITSELF (300%+ ROI). A leader in the aerospace and defense industry recognized a need for business acumen training and partnered with Acumen Learning to customize and deliver their Building Business Acumen® course. To assess the results of this training, the company hired MetrixGlobal to evaluate how well employees applied what they learned and to measure the impact that these actions had on their organization. Overall two-thirds of the participants applied what they learned, resulting in improved performance, increased engagement, and higher productivity. It’s estimated that these benefits produced more than a 300% return on investment. Download MetrixGlobal's full report › Acumen Learning’s Building Business Acumen® course featured a one-day workshop in which participants learned what it takes for their company to make money. In addition to the workshop, there were several other learning opportunities, including action items worksheet, working with a class partner, using a spreadsheet to navigate the company’s annual report and participating in post-earnings call discussions. Additionally, the Acumen Learning team sent follow-up emails to the participants to encourage full participation in the follow-through learning opportunities. The learning objectives for this program were to: Better understand financials and know how they impact top and bottom results Understand recent CEO directives and how to support them Improve leadership through better communication of business and financial results Make better, faster and more profitable decisions by aligning their objectives with the needs of their organization Respondents were asked about their key learnings that have stayed with them over the months that have passed since they took the workshop. Almost all of the respondents (97%) now better understand the company’s financials and have gained greater confidence in reading financial statements (83%). About three-quarters of the respondents now find that the CEO’s business decisions are clearer to them (78%), have a better understanding of how to communicate financials to others (78%) and gained insights into how their actions impact the company’s financials (75%). CAREERBUILDER READ PHILIPS HEALTHCARE READ ANTHEM READ VERIZON READ

Business and financial acumen training has helped this industry leader set the digital pace. VERIZON Building Business Acumen Case Study WHY CHOOSE US CLIENTS STORIES FAQs ARTICLES OUR TEAM Verizon is one of the largest communication technology companies in the world. They operate America’s largest 4G LTE wireless network and the nation’s premiere all-fiber broadband network. Their employee training programs have consistently been ranked as among the best in the U.S. Verizon Wireless started off teaching new store managers business and financial acumen. The program spread quickly to other parts of the business including customized programs for Senior Leaders, HR Business Partners, and Channel Executives. When Verizon bought out Vodafone’s 45% stake in Verizon Wireless for $130 billion it gave Verizon full ownership of the leading wireless network in the U.S. This move combined the wireless side of the business with Verizon‘s residential and business services divisions to form a single company. While the “new” Verizon provided financial flexibility, operational efficiencies, and shared innovations, it also presented some challenges. In light of one the most expensive acquisition deals ever, the executive team was anxious to generate shareholder value and integrate the two organization's cultures quickly. Learning and development was called upon to integrate all the different talent initiatives that were spread throughout the organization into a unified human capital strategy that would help make the acquisition the competitive advantage that the executive team was counting on. After a thorough review of all employee development initiatives, business and financial acumen was identified as a critical competency for Verizon employees. But this wasn‘t anything new, both Verizon and Verizon Wireless had business acumen training programs. Verizon was using a simulation with their Senior Leaders and Verizon Wireless was using Acumen Learning’s Building Business Acumen program as part of their new store manager training. The learning and development team weighed multiple options, from keeping both programs to developing an in-house solution. "This course was amazing. Not only do I feel that it was relevant to my current job, but I can use what I’ve learned no matter where my career takes me." Verizon Building Business Acumen Participant While Verizon‘s simulation was robust, reprogramming it to account for the acquisition proved to be cost prohibitive and internal training resources were busy designing and integrating new programs – they didn’t have the time, nor the expertise, to give business acumen the attention it needs to really move the development needle. In the end, Acumen Learning was chosen to expand their Building Business Acumen course to all new managers and to develop a new Senior Leader course focused on driving shareholder value. The business acumen track needed to enhance managers and senior leadership’s ability to think more strategically about markets, competitors, customers, and partners while strengthening personal connections across the enterprise to help combine the company’s two cultures. There was a need to broaden the employee perspective by providing a “global view” of how financial decisions, like the acquisition, impact different areas of the business and the marketplace. The courses needed to be customized based on the audience to help Managers and Senior leaders – from every corner of the business – feel a sense of ownership and empowerment to take calculated risks based on strategic data in their efforts to generate greater returns for shareholders. Acumen Learning moved fast, devising a multi-tiered curriculum aimed at progressively advancing leaders based on their experience and role . The courses featured case studies to allow participants to experience first-hand the impact of business decisions on a company’s operations and the costs associated with those decisions. For the Senior Leadership program Verizon’s proprietary shareholder value metric was integrated into the instruction with the goal that every Senior Leader would not only know how to calculate this metric, they would also be able to recognize how their department’s initiatives, and even their individual decisions, ripple through the organization and impact this key metric. The programs were designed and delivered within an aggressive two-month window and gained momentum quickly, reaching 2,420 Managers and 1,840 Senior Leaders within a year’s timeframe. In the following year, additional programs were customized to help HR Business Partners more fully understand HR’s role in helping their clients achieve business results and to help the CEOs and CFOs from Verizon’s top channel partners better identify opportunities for future growth. In our experience, business and financial acumen has been identified as a core competency and a training priority for most organizations. For those where it isn’t, we’ve found that eventually, the topic finds its way to the top of the priority list. So if business acumen training is a burning priority – we definitely want to talk to you. But even if it hasn’t bubbled up, we’d love to connect to share more about how we approach this important topic, so that when someone does bring it up in a meeting you’re one of the smartest people in the room. CAREERBUILDER READ AEROSPACE & DEFENSE CLIENT READ PHILIPS HEALTHCARE READ ANTHEM READ

Read this free business acumen case study. When other airline companies were unprofitable, how has Southwest remained viable? What does your CEO want you to know about assets? You and your team will learn: How Southwest uses assets to grow profitably Why ROA is important to executives Where your team can make the biggest impact How to build business acumen GET YOUR FREE CASE STUDY and bonus team activity!

Whether you’re looking for the ultimate follow-up to your business acumen course or an open enrollment experience to align your workforce, there is no better solution than quarterly earnings call debriefs. Download the Earnings Call Executive Overview Submit Click here to download Earnings Call Debrief Executive Overview Your solution awaits... Earnings Calls Whether you’re looking for the ultimate follow-up to your business acumen course or an open enrollment experience to align your workforce, there is no better solution than quarterly earnings call debriefs. Help your teams master business acumen with Acumen Learning Business is complicated. Acumen Learning knows that to engage an entire workforce, you need to empower and teach each individual their impact. That's why we commit to knowing your company's needs and helping every employee know their importance in the big picture. Whether you’re expanding your business acumen or increasing leadership skills, we'll partner with you and cater a solution that expands your people's capabilities. We’re committed to your business's success. © Acumen Learning | All Right Reserved

Get in touch with Ron Saffell about our business acumen training. Schedule a Demo with Ron Saffell | 801-224-5444 Training Solutions Business Acumen Training Sales Training Keynotes and Events The Experience Customized Experience Standout Facilitators A Process. Not An Event. No Lectures, Games, SIMS. The Results Case Studies Clients & Industries Participant Feedback

How did Petco go from an overnight success to broke in 268 days? < back

With business acumen training, Acumen Learning helped teach top sales reps how to speak the language of the executive suite. PHILIPS HEALTHCARE Business Acumen Training Case Study WHY CHOOSE US CLIENTS STORIES FAQs ARTICLES OUR TEAM Royal Philips—the parent company of Philips Healthcare—holds over 48,000 registered patents, employs over 115,000 people, operates in more than 100 countries, and possesses a brand valued at nearly $10B. Philips Healthcare faced a critical market shift where equipment purchase decisions were no longer being made at the department level. Business acumen training helped their top reps move up to the C-suite. Acumen Learning is proud to partner with Philips Healthcare, one of the leading medical technology companies in the world, to help their sales leaders make stronger connections with customers so they can, in turn, make healthcare better. Philips' sales executives have long recognized that for this to happen, they need stronger relationships with hospital executives who are increasingly involved in purchasing decisions. So rather than just selling medical devices and supplies to physicians or at a department level, Philips needed reps who could partner with executives and help them identify, not just the products they think they can afford, but the solutions they need to further patient care. This partnership allows salespeople to work with providers to create solutions that bridge the gap between those needs and tight budgets – enabling hospitals and physicians to continue making patient health and wellness their top priority. The reality for most healthcare providers is that the current economic challenges and budgetary pressures they face often hamper their ability to introduce and integrate the latest innovations in healthcare into their practices. Regardless of how hard they work to improve patient outcomes, they may not meet the high-quality standards they could achieve with the newest technology on their side. Therefore, they’re looking for creative partnerships and solutions that can help get the equipment and supplies they need in a flexible and economically prudent way. In an effort to excel in this vision, Philips leadership implemented the “Accelerate!” initiative to improve customer focus and create lean end-to-end customer value chains. Since hospital reimbursement has shifted toward a focus on patient outcomes rather than volume of care, having access to newer, more effective technology allows physicians and hospital staff to do more and provide better treatment to their patients, which promotes more positive patient outcomes, and as a result, more reliable reimbursement rates for hospitals. To more fully execute this initiative, company leaders needed their salespeople to better understand the trade-offs that hospital leadership wrestle with day-in and day-out. "Acumen Learning consistently scored and rated head and shoulders above the others. It’s not a canned class. They work with you on what you want to present and deliver. It’s very customized. They did deep research on our company and our competitors. They knew the industry. Their research sets them apart." Director of Marketing So, in 2011 Philips partnered with Acumen Learning to develop a business acumen training program that would institutionalize a client-centric mindset and help get the newest tech into the hands of physicians faster. As a result of this training, the company’s salespeople have gained a greater understanding of healthcare economics and the business of hospitals, as well as the financial challenges that hospitals face. The results for Philips have been tangible, with company leaders noticing more meaningful discussions into how access to cutting-edge technology and supplies positively impacts patient outcomes while also enabling hospitals to achieve their financial objectives. For a case in point, we received an email from a patient-monitoring salesperson—a clinically trained nurse with fifteen years experience and no business background. She knew the products inside and out and had successfully sold devices to nurses, physicians, and department heads for years, but was increasingly running into business questions that she couldn’t answer or didn’t understand. After the class, she discovered that one of her customers was having problems with re-admission rates. Under the Affordable Care Act, a hospital can’t be reimbursed if a patient is re-admitted for the same condition within 30 days. Some Philips solutions have algorithms built in that can detect and prevent many of the things that can lead to re-admission. In the past, these features were sold as a patient benefit only. Rather than sell the traditional way (i.e., by selling nurses on the technical benefits of the solution), the patient-monitoring specialist decided to approach the Chief Nursing Officer. Using her newfound business acumen skills, she demonstrated how Philips Healthcare solutions could save the hospital 30% on readmission costs and directly impact their bottom line. She won the deal. CAREERBUILDER READ AEROSPACE & DEFENSE CLIENT READ ANTHEM READ VERIZON READ