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- The Most Revealing Number on the P&L
Kevin Cope, Founder of Acumen Learning There’s a number on the P&L that doesn’t always get the attention it deserves, but it tells a remarkably powerful story. I’m talking about net profit margin , or net profit as a percentage of sales. It's a simple formula: take your net profit and divide it by your total revenue. This percentage is not just about financial health—it tells you something deeper about how a company operates, how decisions are made, and even what kind of culture you’re likely to find inside. Take the S&P 500, a good, broad benchmark of companies across all industries, for example. The average net profit margin across the index is typically around 10% to 12%. So, for every $100 of revenue, about $10 to $12 flows through to the bottom line. That leaves $88 to $90 eaten up by everything else: operating expenses, overhead, taxes, production costs, and so on. But here’s why I like this number so much: it gives you a lens into how a company is wired . If you're looking at a thin-margin business—say, Walmart or Costco—then every penny matters, and their business model reflects that. When they make investment decisions, evaluate vendors, or look at new initiatives, they’re approaching it with a very sharp pencil. They negotiate hard. They scrutinize the ROI. Why? Because they don’t have the margin to absorb mistakes. And that creates a culture that's incredibly disciplined—process-oriented, efficiency-driven, and focused on cost control. Now contrast that with a company like Microsoft, Visa, or Nvidia. These companies tend to operate with much higher margins—sometimes well above 25%. That extra room changes the conversation. When they're evaluating a potential investment or solution, the discussion is less about cost and more about value . Will this improve innovation? Speed up decision-making? Strengthen our competitive position? That’s a fundamentally different mindset; one that allows for more strategic risk-taking and long-term thinking. So when I’m looking at a P&L, net profit margin is one of the very first numbers I check. It’s a shorthand for how a company likely makes decisions. A company with thin margins is going to operate differently than one with the breathing room that higher margins provide. Neither is right nor wrong. It simply reflects the business reality they’re managing to. Want to better understand a client, a competitor, or even your own company? Start with the margins. They’ll tell you more than most people think. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training, visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- Why Do So Many Managers Make Poor Business Decisions?
You don’t get promoted to manager by accident. You’ve proven your value. You lead people. You know the work. But even the best managers can find themselves making decisions that don’t move the business forward—costly hires, ineffective processes, bloated budgets. Not because they lack intelligence or ambition, but because they lack business acumen: the ability to see beyond the day-to-day and understand how decisions ripple through the entire business. At Acumen Learning, we help managers at every level close this gap with training that speaks your company’s language and equips your leaders to think like executives. The Pressure is Real—But So is the Opportunity You may have heard this before: “I knew our team was busy, but I couldn’t explain how what we were doing was impacting the business. We were executing well, but without direction.” That’s the heart of the problem. Managers are asked to deliver results without always being shown how to measure value. Strategy becomes abstract. Finance feels like someone else’s job. And decisions are made with limited context. But when managers understand the why behind the business—the strategy, the numbers, the priorities—they shift from doers to drivers . Why Strategic Thinking Changes Everything Strategic thinking isn’t just about big-picture vision. It’s about making smarter decisions day-to-day. Managers who think strategically: Choose better projects by asking, "Will this move margin, growth, or efficiency?" Manage budgets with confidence , not guesswork. Align their teams with the broader goals of the company. After taking our training, a marketing leader at a health solutions company told us: "I’ll leverage technology to boost marketing productivity, partner with leadership to eliminate inefficiencies, and ensure every effort drives profitability, growth, and competitive advantage." What Gets in the Way? Most managers want to make smart decisions. But three common challenges get in the way: 1. Lack of Financial Literacy Many managers are brilliant in their domains, whether that’s product, operations, HR, or IT, but freeze up when financial terms enter the conversation. Words like gross margin , EBITDA , or capital allocation aren’t just jargon, they represent how the business measures success. Example: A department head once greenlit a project that seemed like a cost-saver—outsourcing a function overseas. But they overlooked the hidden costs: vendor management, time zone delays, and additional compliance expenses. The project saved money on paper, but ultimately shrank gross margin. Why? They didn’t understand how margin is calculated or what actually drives profit. Why it matters: Without basic financial fluency, managers can’t weigh trade-offs effectively or align their decisions with what matters most to the business: the bottom line. 2. Tactical Overload Managers often operate in “firefighting mode”—responding to emails, solving team issues, filling out reports—leaving little space for long-term thinking. Example: A sales manager spent weeks reorganizing their team’s CRM dashboards to track every interaction. It looked productive, but none of it addressed their real issue: declining renewals. By the time they turned their focus to customer retention, it was too late to reverse the trend. Why it matters: Strategy dies in the weeds. Without space to think, even great managers get stuck reacting instead of proactively steering toward growth or efficiency. 3. Miscommunication Different functions speak different languages. Finance talks in ratios and returns. Marketing talks about brand lift. Ops talks about throughput. Without a shared framework , even smart ideas get misunderstood or dismissed. Example: An engineering lead proposed an infrastructure upgrade that would reduce downtime by 30%. But when presenting it to leadership, they focused on tech specs, not financial impact. The initiative was rejected. When reframed in terms of cost savings and customer churn, the same proposal was immediately approved. Why it matters: Communication isn’t just about clarity, it’s about speaking the language of business. When managers frame their decisions in terms of business outcomes, they gain traction and credibility across the organization. It’s not a competence issue, it’s a context issue. That’s what Acumen Learning solves. What Makes Acumen Learning Different? We teach the foundational principles that drive any business and apply these principles to your company. We don’t do generic training. We bring strategy down to earth using your company’s own goals, challenges, and financial statements. Your employees will: Align better with company strategy. Engage deeper in their work. Make smarter decisions that drive real business outcomes. The Next Step Is Simple If your managers are smart but stuck making poor business decisions, it’s time to level them up. Let’s equip your team to stop guessing and start leading with strategic intent. 👉 Contact us today to learn how Acumen Learning can tailor a business acumen program for your organization. Or download our free L&D Impact Guidebook for tools and templates to link training directly to business outcomes. Business acumen isn’t a luxury skill. It’s a leadership essential. Let’s build it together. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training, visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen #hr
- Why Cost-Cutting Beats Revenue Growth—And What Smart Leaders Do About It
The Hidden Power of Cost-Cutting A few years ago, I was sitting in a strategy session with a leadership team at a mid-sized manufacturing company. Sales were strong, marketing was humming, and customer feedback was positive. But when the CFO put up the quarterly financials, the mood in the room shifted. Revenue was up. But profit? Flat. The CEO leaned back in his chair and said, half-joking, “Apparently we’re working harder just to stand still.” That moment stuck with me—because it’s so common. Why Every Leader Focuses on Costs Here’s what most teams miss: while chasing new revenue feels like progress, the math tells a different story. Let’s say your company brings in an extra $100 in revenue. After factoring in the cost of goods sold, commissions, delivery, and customer support, maybe only $46 of that shows up as operating income. The rest gets absorbed along the way. But if you cut $100 in expenses—say, by streamlining a redundant tool, renegotiating a vendor contract, or eliminating a low-value workflow—that full $100 drops straight to the bottom line. Example: Imagine a sales team that lands a $1M deal. Sounds like a huge win, right? But once you subtract discounts, implementation costs, service hours, and commissions, the company nets about $460k in operating income. Now compare that to a procurement team that renegotiates supplier contracts and saves $500k annually. That’s a full $500k to operating income—no extra effort to sell, market, or deliver. Cost-cutting, when done right, is 2.2x more powerful than growth. It’s not just finance. It’s a strategy. The Price of Cost Optimization Cost conversations are hard. They feel negative—like cutting people or pulling back. But when cost-cutting is tied to strategic discipline, it doesn’t shrink your business. It sharpens it. Here’s how to start rewiring your company’s thinking: 1. Teach the Difference Between Revenue and Margin Not all dollars are created equal. Too many teams celebrate revenue wins without understanding what actually lands as profit. Help your managers learn the difference between gross margin and operating income—and what silently eats into it. Example: A sales team lands a $500k deal, but with a discount and complex implementation, it barely breaks even. If they knew how to model profitability, they’d sell smarter from the start. 2. Make Cost Visibility a Team Sport Most waste doesn’t show up in reports. It hides in habits. Bring every function into the conversation—IT, HR, Ops, even Marketing. Ask, “What do we keep doing out of habit that no longer delivers value?” Example: A team was manually preparing a monthly report that no one read. When asked, they dropped it—and saved 12 hours a month. 3. Prioritize Automation by ROI, Not Hype That shiny new tool? It might save time—or it might just cover up inefficiency. The key is simple math: will it improve cost per unit, customer support speed, or margin per dollar? Example: One company was considering a $50k software tool. But a closer look revealed that fixing the underlying workflow (for free) solved 80% of the problem. 4. Reward Impact, Not Activity Train leaders to ask: Does this project move cash, margin, or risk in the right direction? If not, park it. Momentum is only valuable when it’s aimed at the right target. Example: An engineering team halted a 3-month initiative after realizing it wouldn’t materially improve customer retention. That time was redirected to a project that cut churn by 12%. What Happens When You Build This Mindset? Teams stop trying to “do more” and start doing what actually matters. Managers begin making decisions like owners. You don’t just save money—you build operational clarity. And when hundreds of micro-decisions shift toward impact? That’s when performance compounds. 👉 Want to Build This Mindset Across Your Team? We help leaders teach financial thinking to every function, not just Finance. If you're ready to shift your team from busy to bottom-line focused, get in touch or learn to break down the P&L with Kevin Cope . ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- Three Ways to Improve Training Impact
Ben Cook, President of Acumen Learning In the task of trying to “move the needle” with corporate training, I’ve concluded that instruction means little if it fails to produce real-world retention and application. Training metrics—end-of-class surveys, packed Zoom rooms, even perfectly constructed content—are hollow victories unless we see real change in how people think, decide, and lead. So the question is this: How do you ensure training sticks ? Over the years, through trial and (plenty of) error, I’ve found that improving the impact of training doesn’t begin with flash or novelty. It begins by respecting how people learn and how they work. And while I’d never claim there’s a silver bullet, there are three patterns that, when woven intentionally into the learning journey, dramatically increase the odds of turning insight into behavior. 1. Build from First Principles—And Be Patient We often forget that even the most seasoned leaders—CFOs aside—carry some unease when it comes to financial language. You say "operating margin" and nods abound, but dig deeper, and no one quite knows what we’re talking about. That’s not because they’re incapable. It’s because too often we begin at step five, when the learner is still trying to find their footing on step one. Start with the basics. We invite the learner into the subject rather than asserting our own fluency. No shields go up when you ask someone, “What does a business need to succeed?” The answers—"money," "customers," "good people"—are intuitive. And from there, we reveal how those ideas map elegantly to the five drivers . Suddenly, what felt like foreign territory is revealed to be familiar ground. This first layer must be intuitive, non-threatening, and immediately recognizable . Because if learners don’t feel confident in the foundation, they will not follow you up the scaffold of more complex ideas. They’ll nod, they’ll scribble, but they won’t use it. And use is the whole point. 2. Multiply Examples—Learning Through the Lens of Others Next, we must move from the conceptual to the concrete. Theory without application is philosophy, and even as an English major, I can admit that businesses hire for performance . So once a concept is introduced, the room must hear it applied —again and again and again. Not just by the facilitator, but by peers. A leader shares how an inventory shift impacted cash flow. A manager reflects on how rethinking price helped margin. A marketer realizes why the CEO fixates on revenue per headcount. These examples don’t just illustrate the concept. They give permission. They prove that these ideas are not only accessible but already in motion across the business. They allow each learner to triangulate: “Ah, that’s how this shows up in the real world. And that’s how it might show up in mine.” When you layer five or six examples across functions and industries, you’re no longer teaching a tool. You’re creating a mirror, where learners can begin to see themselves inside the strategy. 3. Make Them Say It Back—Because Expression Deepens Understanding Finally, and perhaps most overlooked: you must require articulation . We’ve all been lulled into the illusion of understanding. You read the report, nod along with the facilitator, even jot down a note or two. But ask yourself to explain it to a colleague or, better yet, a teenager, and suddenly you realize how little of it has stuck. That’s why I frequently ask participants to describe, in the plainest terms possible, what a P&L is. Or to explain operating leverage like they’re talking to a high schooler. Because until you can teach it, you don’t really know it . This moment of putting it into your own words is where knowledge shifts from passive to active. It’s where retention begins. So we build space for that: “Describe this concept to me.” “Summarize it back.” “Teach it to your partner.” And when they fumble, we cheer—not because they got it wrong, but because the work of transformation is finally happening. The Point is Not the Session I’ve grown more convinced that training can transform a business. But only if we stop treating it like an event. The most lasting learning is scaffolded —from first principles, shaped through shared stories, and cemented through expression. To those designing programs, I’d offer this: The point is not what you teach. The point is what they can recall, apply, and teach to someone else a month from now. That’s the real test of impact. And in my experience, that’s where the real payoff lives—in the next smart decision they make because of it. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- Why Training Dies on the Shelf
Ben Cook, President of Acumen Learning One of the biggest frustrations for Learning and Development teams is the question we’ve all heard before: “Why don’t employees apply what we teach them?” The answer isn’t revolutionary, but it is consistently underestimated. And when it’s overlooked, training loses its impact and becomes obsolete. It Doesn’t Fit the Flow First, we must face the reality of the workload. Most employees are not looking for motivation or abstract frameworks; they are trying to get their work done . Their calendar is full, their inbox fuller, and their KPIs unrelenting. So when you introduce a new concept, no matter how elegant or insightful, if it doesn’t nestle cleanly into the existing flow of work, it’s as good as forgotten. In one session with a group of engineering leads, we paused on gross margin. We defined it. Explained it. But it was only when we asked, ‘Where does this show up in your work?’ did one manager realized how her resourcing decision last quarter directly hit that line. That moment changed how she coached her team and defended headcount. That is why we don’t just teach terminology—we ask, repeatedly: W here does this go? Where does this apply in your role? When have you seen this dynamic in play? How would using this change your next decision? The learners who find an answer to those questions will walk away changed. Those who don’t will politely nod, close the workbook, and reenter the storm of their workload unchanged. And who can blame them? If it doesn’t help them complete the task at hand—if it doesn’t fit —they have no incentive to squeeze it in. The demands of the job are simply too great. There’s No Room for Imperfection Even when training does fit the workflow, there’s another invisible wall: hesitation. Because the next challenge isn’t application—it’s confidence. A newly trained employee tries to apply a new coaching model or uses a financial term in a leadership meeting. They fumble slightly. Perhaps someone corrects them, or the idea doesn’t quite land. And just like that, the entire effort is shelved. Now the new idea joins a growing graveyard of abandoned tools. Not because they weren’t valuable, but because they cannot afford to be wrong more than once. This is why training must extend beyond the event. It must include practice, feedback, and reflection. We must remember: fluency does not happen at the first attempt. Learners need space to get it wrong, adjust, and try again. Without that, even the most promising skills become ornamental. The Shelf is Real. Let’s Keep Training Off It. So back to the original question: Why don’t employees apply training? Learning doesn’t die because people don’t care. It dies because we asked them to carry it alone. If we want to see behavior change, we need to stop thinking like curriculum designers and start thinking like systems engineers. Otherwise, we’re just building brilliant ideas with nowhere to go. Otherwise, even our most thoughtful content ends up where so many promising ideas go to die: on the shelf. Lasting Change Starts with the Right Training Business acumen transforms learning from something employees sit through into something they lean into . It gives them the tools to connect their work to the business and make a measurable impact. Ready to make your training stick? Let’s talk about how Acumen Learning can help you build a smarter, more strategic workforce. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- From Overlooked to Essential: How L&D Earns a Seat at the Strategy Table
You're in a leadership meeting, PowerPoint ready, heart pounding just a little. You've spent weeks developing a thoughtful, high-impact training proposal, something you know could drive real change. You step up to share your vision: a leadership development program designed to boost manager effectiveness, improve retention, and align behaviors with company values. You finish with a confident, “Any questions?” Silence. Then someone nods vaguely. A quick “Thanks, we’ll consider it” before the conversation pivots back to revenue targets, margin pressure, or the new product launch. You leave the room wondering: Why can’t they see what I see? If that moment feels familiar, you're not alone. Across industries, HR and L&D leaders face the same challenge—not that their ideas lack value, but that the value isn't immediately clear to those holding the purse strings. While leadership zeroes in on performance metrics, cost control, and strategic growth, L&D often gets boxed in as a “nice-to-have” rather than a lever. But what if that perception could change? What if you could shift the conversation from “training” to transformation , from “nice-to-have” to must-have , from order-taker to strategic partner ? That shift isn’t just possible—it’s necessary. And it starts with learning how to connect your training programs to the outcomes your executives care most about. Let’s break down how to ensure leadership takes L&D seriously, once and for all. From Order-Taker to Strategic Partner You talk about engagement. Communication. Feedback. Important things, but without a business frame, they sound soft. That’s the disconnect. Leaders are trained to ask, “How does this move the business forward?” If L&D can’t answer that in concrete terms, it gets left off the agenda. At one tech company, the CHRO was tired of having L&D seen as “the nice-to-have team.” So, before launching a new leadership training, she did something different. She sat down with each exec and asked, “What’s your biggest business priority right now?” For one, it was speeding up onboarding. For another, reducing turnover in a high-margin division. She mapped those issues to training outcomes. Then she presented the program as a solution to their problems , not a fulfillment of her department’s mandate. The result? Budget secured. Leadership buy-in. Measurable progress. Business Acumen Changes the Game You don’t need an MBA to align with leadership. But you do need to speak their language. That’s where business acumen comes in. You can connect the dots between learning and performance when you understand how your company makes money, where it’s trying to go, and what’s getting in the way. Here’s how: Research earnings calls or strategic memos to understand what’s driving executive decisions. Ask better questions: “What KPIs are we trying to improve this quarter?” not “What workshops do you want?” Track outcomes that tie to the business—reduced time-to-competency, higher customer satisfaction, fewer escalations. L&D becomes more than a function. It becomes a growth lever. Storytelling Is Your Superpower Now that you have the data and the strategy, tell a story that sells it. It’s not enough to say your training program went well. Executives don’t invest in applause; they invest in outcomes. Let’s bring it to life. Imagine you rolled out a frontline manager development program. You could say, “Managers enjoyed it, and we got positive feedback.” But that won’t shift perceptions. That’s what they expect from any training. Now try this: “Before the training, our teams hit a 40% project overrun rate. Managers hesitated to make calls without director approval, and timelines kept slipping. But three months after the program? That overrun rate dropped to 17%. Managers are making faster, more confident decisions. We’ve already seen an estimated $320,000 in recovered time this quarter. That’s not just improved morale—it’s margin impact.” See the difference? Now you’re not talking about training as a cost. You’re talking about strategic capability . You’re telling a story that connects learning to leadership, leadership to decision-making, and decision-making to dollars. That’s the kind of narrative executives pay attention to. Because now L&D isn’t just keeping people engaged. It’s solving real business problems and helping the company win. The Takeaway If leadership doesn’t take L&D seriously, it’s not because they don’t care—it’s because they don’t see the impact. Make it visible. Make it measurable. Make it matter. That’s how you deliver leadership development that impacts performance. That’s how you align L&D with business goals. 👉 Want the Blueprint? Download our free L&D Impact Guidebook for practical tools, templates, and examples that help you turn great training into real business results and start shifting how your company sees L&D forever. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training, visit our website ! #businessacumen #businessstrategy #financialacumen #financialstrategy #businessacumentraining #leadershipdevelopment #learninganddevelopment #business #HR #humanresources
- How Does Business Acumen Apply to Healthcare?
Business Acumen in Hospitals: Many of the individuals that lead critical aspects of hospital operations rose to their position of influence not because of their business acumen, but often despite it. These fearless leaders are those who are strong advocates for patient safety, clinical quality, and know and love the people they lead and serve. Business Acumen in the Healthcare Industry: While these skills are necessary for powerful leadership in healthcare, the future leader will need to combine these strengths with an improved sense of business and financial acumen. Those organizations who are brave enough to see this gap in leadership competency and take action to close it will be on the leading edge of improving not just the affordability of healthcare, but also the quality and experience. Understanding the 5 Drivers and their unique application to healthcare are critical in this progression of leadership. 5 Drivers in Healthcare: Hospitals must think deliberately about cash and profits . While publicly traded corporations measure their cash position and cash flow, Hospitals focus more on days cash on hand and maximizing EBIDTA . Why? Hospitals and their boards see their business as crucial infrastructure for their community, so days cash on hand is a better measure of how long they could continue to operate given a large disruption in normal operations – demonstrating their strength to continue to serve in tough times. EBITDA – a key measure of the profitability of core operations – removes the expenses tied to depreciation of a hospital's heavy mix of assets. No one is writing a check for the millions of dollars of depreciation of their MRI machines, surgical robots and facilities, so EBITDA is the preferred indicator of operating profitability . Irene Kraus, the first female president of the American Hospital Association, coined the phrase “No margin no mission”. Developing leaders who understand the drivers of profit in your organization could not be more important to connecting their hearts to your mission. Why Assets are Especially Important in Healthcare: Effectively utilizing the assets within the healthcare industry is top of mind for the savvy healthcare leader. They see the dollars used in assets as belonging to the community, so maximizing their efficiency is as much a financial imperative as it is a sense of stewardship. The healthcare industry is very asset heavy compared to other sectors of the economy. For example, the Mayo Clinic recently invested in a proton accelerator as part of their cancer therapy services costing over $200 million. Balancing strength (days cash on hand) with utilization is a unique challenge for healthcare leaders. It might be interesting to ask yourself, “How well do my leaders understand the balance of strength and utilization of our community invested assets?” How Could Growth be Negative? For a hospital or health system, not all growth is good growth. A key determinant of good growth is “ payor mix ”, which distinguishes the money being generated from private insurance companies and government funded programs. The operating strategy can be different depending on how the patient intends to pay, as most commercial is reimbursed through fee-for-service, while government programs tend to reimburse based on a total episode of care. Hospital growth needs to be thoughtful and targeted, seeking higher volume in service lines or geographies that make financial sense while balancing the organization's mission to the community. People are Most Important: The people driver is at the center of our 5-driver model; For a hospital this could not be more true. The entire business revolves around their people, and it is the ingenuity and caring heart of their people that ultimately drives success. People also represent the largest cost to a healthcare provider - roughly 60% of the total cost structure within a hospital is wages. How well do your leaders understand the way people impact the profitability and growth of the business? Business Acumen as it Applies to Healthcare: Healthcare providers contribute such a critical and valuable service to our society, and the ones who understand business acumen are going to be the ones able to continue to the top of their careers. It may be a bitter pill to swallow to see that gaps in business acumen exist at potentially all levels of a healthcare organization. However, closing that gap will not only help you be more effective in serving your patients, but also develop your leaders into indispensable and committed partners in achieving your goals. Those leaders who understand the business of healthcare feel more connected to the organization, more empowered to contribute, and more committed to stay and lend their talents. Developing competency around the 5 Drivers and how they apply specifically to your organization is a winning strategy in today's environment of increased consolidation and affordability pressure. For more information on how to start a journey of leadership growth for your team visit our website . How to Improve Business Acumen in Healthcare: When I think of healthcare, I typically envision doctors, nurses, and health professionals running back and forth, solving health mysteries, creating amazing medical innovations, performing cutting edge surgeries, and so much more. It’s very rare that I think of the business that goes into those hospitals and healthcare facilities… but they ARE businesses. Finish reading at the link below: ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financetraining #businesstraining #businesssuccess #h ealthcare #hospitals
- Why Most Corporate Training Fails — and How to Make It Stick
Have you ever launched a training program only to find that nothing really changes afterward? You’re not alone. Many companies invest significant time and money into employee development, only to see little real impact. The problem isn’t always the content—it’s often the context . Let’s break down why most corporate training fails and how business acumen can help make learning stick and deliver lasting results. Why Corporate Training Falls Flat 1. It Lacks Real-World Context Too often, training is heavy on theory and light on application. Employees may learn new terms or frameworks, but without understanding the why behind them, it’s hard to translate that knowledge into everyday decisions. People retain and apply learning best when they can connect it to their own roles, goals, and challenges. 2. It’s Disconnected from Business Goals Employees want to know how their development contributes to something bigger. When training feels like a generic HR exercise rather than a strategic initiative, motivation drops. If people don’t see how learning supports the business, they won’t prioritize it—let alone use it. The Fix: Business Acumen Training Business acumen isn’t just a finance class. It’s a practical skill set that helps employees understand how the business works—from revenue and margin, to customer strategy and leadership priorities. When training includes business acumen, employees gain: A better understanding of how their work affects business outcomes The language to speak confidently with cross-functional teams and leadership The ability to make smarter, faster, and more aligned decisions It’s not just learning—it’s actionable insight . How to Make Learning Stick with Business Acumen If you want training that lasts beyond the workshop, focus on these three principles: 1. Align Training to Business Objectives Tie every learning experience back to the company's goals. Are you trying to grow revenue? Improve margins? Expand into new markets? When employees know how their actions contribute, engagement soars. 2. Make It Real Use case studies, company examples, and industry scenarios. When learners can see their world in the training, they’ll pay closer attention—and apply what they learn. 3. Drive Continuous Application One-off sessions don’t work. Build in follow-ups, team discussions, and real-time application. Encourage managers to reinforce the concepts and model decision-making with business acumen. Lasting Change Starts with the Right Training Training is a big investment—but without the right approach, it’s also a missed opportunity. Business acumen transforms learning from something employees sit through into something they lean into . It gives them the tools to connect their work to the business and make a measurable impact. Ready to make your training stick? Let’s talk about how Acumen Learning can help you build a smarter, more strategic workforce. 👉 Unlock the secret to great NPS Scores by downloading our Top NPS Solution Report ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training, visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- What Makes Training Worth the Investment?
Ben Cook, President of Acumen Learning If there's one thing we can all agree on, it’s this: the pace of change has outpaced our capacity to absorb it. Business today exists in a constant state of flux—markets shift, competitors pounce, regulators rewrite the rules, and macroeconomic forces toss even the most seasoned operators off balance. And amid this chaos, one question echoes in boardrooms and budget meetings alike: Is training really worth the investment? It’s a fair question. But in my experience, it’s often the wrong one. Because when we treat training as a line-item expense (divorced from the organization's strategic ambitions), we miss its true function: enabling adaptation . The Hidden Cost of Not Training Let me put it plainly: organizations don’t adapt because executives send an email announcing a shift in strategy. They don’t transform because of a reorg slide in an all-hands meeting. They change when the people who execute the work—on the floor, in the field, behind the screen— understand why the shift matters, how it connects to their role, and what new action is now required . And that doesn’t happen by accident. Training (done well) is the mechanism by which adaptation becomes possible. It takes the abstract and makes it operational. It translates strategic imperatives into practical action. It connects the dots between “this is where we’re going” and “here’s what that means for you.” Absent that connection, the organization remains fragmented, trying to do something new with an old mental model. You may get short-term compliance. But you won’t get alignment. You certainly won’t get transformation. The Shift Can’t Happen Without a Bridge Think about the kinds of shifts organizations are being asked to make today: From efficiency to innovation From product-focused to customer-obsession From siloed to cross-functional From legacy cost structures to nimble, digital-first models Each of these shifts requires something more than updated org charts. They demand a different way of thinking —and that thinking must reach beyond the C-suite. But here’s the challenge: executives are too far removed to drive that change at the ground level. And managers, as any one of them will tell you, are already stretched between daily demands and quarterly metrics. So who, exactly, is responsible for teaching the workforce how to think and act differently? This is the critical role that training plays. Not as an event, but as an infrastructure. Not as a cost center, but as the connective tissue between strategy and execution . It’s the scaffolding that allows the entire organization to rise—not just reactively, but deliberately and sustainably. Why Training Is a Strategic Investment Now, let’s be clear. Not all training is worth the investment. But when it’s approached with intent—when it is embedded in the business and tied to strategic outcomes—it does more than “teach skills.” It shapes culture. It enables agility. It future-proofs the business. The truth is, if you don’t train people to think differently, to prioritize differently, to lead differently, then all you’ve really done is announce a new strategy and hope for the best . In fact, I’d argue this is one of the most underappreciated levers of long-term relevance. As Darwin observed, “ It is not the strongest of the species that survives ... It is the one that is most adaptable to change.” And change, in today’s enterprise, must be taught, practiced, and reinforced. That’s training. The Bottom Line So, is training worth the investment? If your business needs to stay relevant—yes. If your leaders need to make better decisions—yes. If your strategy depends on more than a few executives in a room—absolutely. Let’s stop framing training as a “nice to have.” It’s not a perk. It’s not a checkbox. It is the infrastructure of adaptability . And in a world defined by change, I can think of few investments more urgent—or more necessary—than that. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- How to Scale Business-Savvy Thinking Across Teams
There’s a moment every L&D leader faces when they realize that most employees don’t see the big picture. You can have brilliant marketers who don’t understand how cash flows. Star engineers who don’t grasp why one project gets greenlit over another. Or frontline managers who don’t realize that their staffing decisions impact profitability. It’s not because they aren’t smart. It’s because no one ever taught them how their work fits into the business as a whole. That’s the business acumen gap. And it’s one of the hardest things to scale, especially when everyone’s calendars are already packed and your training budget isn’t infinite. The Business Impact of Strategic Thinking When people understand the business they’re a part of, everything changes. They shift from “I do my job well” to “I understand how my job moves the business forward.” They stop thinking in silos. Instead of saying, “That’s not my department,” they ask, “How does what I’m doing affect sales, service, or supply chain?” They start spotting issues before they become problems, and they know how to escalate with purpose, not panic. They begin to: See their impact on revenue, profit, and growth—not just through quarterly reports, but through day-to-day decisions. Make smarter trade-offs by understanding how executives think, which priorities matter most, and what the financial levers really are. Speak the language of strategy , which means cross-functional meetings run smoother, and less gets lost in translation between Finance, Ops, IT, and Sales. And here’s the ripple effect: better alignment leads to better decisions. Better decisions lead to better results. That’s when real momentum starts to build when individuals at every level act like owners, not just employees. That’s the power of business acumen. Not just knowledge. Not just skills. But a shift in how people see the business—and their role in driving it forward. The Solution: Building Business Acumen® Course We created the Building Business Acumen course for exactly this reason: to help teams across industries and functions understand how the business really works. It’s not a generic lecture. It’s an immersive, story-driven, practical experience. In the course, participants: Learn how their company makes money, and where it loses it. Practice making decisions using real financials and strategy documents. Build a toolkit they can use in meetings, planning sessions, or even tough budget conversations. Whether you're in retail, manufacturing, SaaS, or healthcare, this course gives people the clarity to align their decisions with strategy. Why It Works (When Others Don’t) Most business training sounds impressive, but stays stuck in theory. It’s high-level, abstract, and easy to forget by Monday morning. At Acumen Learning, we do things differently. Our training sticks because it’s rooted in your reality, not hypothetical case studies from another industry. We focus on: Your world. We don’t teach in generalities. We teach using your company’s strategy, your financials, and the challenges your teams are facing. That’s what makes the learning relevant—and immediately actionable. Real work. This isn’t just knowledge for knowledge’s sake. Participants bring their own goals, teams, and decisions into the learning experience. They apply insights on the spot, not six weeks later. Simple tools. We break down complex business and financial concepts into frameworks that anyone can use, regardless of role or background. No MBA required. The result? Learning that translates directly into smarter decisions, tighter alignment, and measurable business outcomes. That’s why clients don’t just book us once. They come back—because this isn’t just training. It’s leadership development that impacts performance. What You Can Expect After an Acumen Learning session, the shift is immediate. Teams start speaking the language of the business, not just their function. Conversations become more strategic. People stop working in silos and begin connecting their daily tasks to the company’s broader goals. Employees ask sharper questions, make faster decisions, and contribute with purpose. Managers step up, thinking like owners, not just operators. And for HR and L&D leaders looking to align learning with business goals, this is the moment it all clicks. Because when people understand how the business works, they don’t just perform better—they lead better. 👉 Ready to Impact Strategy? Download our free L&D Impact Guidebook for tools and templates that will help you connect your training efforts directly to business outcomes. Or let’s talk about what business acumen training could look like for your teams. Let’s turn “nice-to-have” training into a strategy-driving force. Let Acumen Learning help your people think like businesspeople—because when they do, growth follows. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training, visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen #hr
- AI Alone Isn’t the Answer to Your Business Problems
Yes, AI can write, analyze, predict, and automate. But it can’t interpret nuance, align competing priorities, or understand the purpose behind a decision. It can’t see the full business context or explain how a recommendation affects your company's long-term strategy. That requires human thinking. And that’s where business acumen comes in. Business acumen isn’t just about reading financial reports or understanding margins. It’s about seeing the big picture—how a business makes money, how it stays competitive, how every role connects to strategy, and how to make decisions that move the company forward. What Happens Without Business Acumen? Too many teams jump into AI without knowing how to qualify its outputs. They don’t have a framework for asking: Does this align with our business model? How will this affect profitability? What’s the impact on customer value or operational efficiency? When your team lacks business acumen, they either rely too heavily on AI—or worse, misapply it. Without the human insight to interpret outputs through a strategic lens, AI becomes a gimmick, not a game-changer. 💡 In short: learn to use AI to amplify impact, not outsource it. Why It Matters at Every Level This isn’t just an executive issue. From sales to customer service, supply chain to HR, business acumen empowers every employee to: Understand how their work impacts the bottom line Use AI to solve real business problems Make decisions that drive value—not just activity When your people know how the business makes money and what matters most, they can filter AI-generated ideas through the lens of strategy, not just surface-level trends. The Path to Meaningful AI Adoption If your organization wants to use AI as a true accelerator, not just a flashy tool, you need more than digital readiness—you need business readiness. That starts with training. Train your team to: Speak the language of business Align ideas with company strategy Interpret insights through a financial and operational lens The Bottom Line AI can give you speed. Business acumen gives you direction. Together, they make a powerful combination. If you're serious about using AI to drive better decisions, stronger results, and smarter growth, start by building your team's business acumen. Ready to Future-Proof Your Workforce? Our Building Business Acumen training equips your people to think like owners, act with clarity, and lead through complexity—no matter what technology comes next. Let’s Talk about how to get your team AI-ready the right way. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen
- Connecting L&D to Company Goals
Proving training ROI to leadership If you lead L&D, you already believe in the power of great training. The challenge isn’t convincing yourself—it’s aligning your programs with what your executive team cares about: business results . Until you can answer “How does this tie to revenue, efficiency, or growth?” your programs risk being seen as nice-to-have. Let’s change that. Step 1: Tune In to What Leadership Already Cares About You don’t need to guess what the executive team's business priorities are. If your company is public, listen to quarterly earnings calls. If it’s private, pay attention to leadership updates, annual kickoff meetings, or board slides. The business strategy is being talked about—you just need to start listening like an owner. Examples of what to listen for: Revenue growth – Are they pushing for more sales? Cost control – Is efficiency or automation a focus? Innovation – Are new products, markets, or tech in play? Customer focus – Is satisfaction or retention a top concern? Talent issues – Are there concerns about productivity or turnover? 💡 Pro Tip: You don’t need to understand every financial metric. Just track which themes, words, or problems leadership repeats. That’s your starting point. Step 2: Frame Training in Business Terms When you propose a training initiative, ask yourself: “If leadership heard this pitch, would they immediately see how it helps the business succeed?” If not, reframe. For example: Instead of “We want to do communication training,” try “We want to improve cross-functional handoffs to reduce delays and rework.” Instead of “We’re building a coaching program,” try “We’re enabling managers to reduce attrition and ramp new hires faster.” Instead of “We want to teach financial literacy,” try “We’re helping employees make better decisions with company resources to improve margins and reduce unnecessary spend.” Instead of “We’re launching a leadership development program,” try “We’re building a ready-now pipeline of leaders to avoid costly external hires and reduce ramp time in key roles.” 💡 Pro Tip: Use the themes, words, and problems leadership cares about in your pitch. Step 3: Design with Intent Once you understand business priorities, build training that supports them directly. Customization – Tie content to actual business goals. Relevance – Use real scenarios, not generic ones. Engagement – Make it stick with stories, reflection, and practice. Training can’t be a checkbox—it has to function as a business tool. (That’s why Acumen Learning customizes every course to your strategy. 😉) Use this lens to: Set performance goals tied to business KPIs (like ramp-up time, rework, or renewals) Align with managers on what success really looks like Choose metrics that show impact—not just satisfaction When training is framed in financial and operational terms before it launches, leadership is far more likely to see it as an investment—not a cost. 💡 Pro Tip: In short, ask the question: “What business problem are we solving?” Step 4: Measure What Matters Business-minded L&D professionals speak in outcomes , not just activities. Track what actually changed. Did the training: Improve productivity on a critical team? Reduce the number of help desk tickets? Increase close rates or deal size? Boost internal promotion rates, reducing recruiting spend? Pair your data with qualitative insights like manager feedback or real employee stories that show the application of learning in action. When you combine hard metrics with real-world examples, your case becomes undeniable. And remember, data matters, but stories move hearts—and budgets. Share stories that: Connect an employee’s growth to a business win Highlight how a training helped close a deal, save a customer, or reduce rework Use emotion and specificity to make success feel real When leaders hear, “This training helped Sarah cut onboarding time by 40%,” they listen. Visibility earns credibility. The more you communicate value in business terms, the more leadership sees L&D as a critical driver of business success, not just a support function. 👉 Want to Go Deeper? Download our free L&D Impact Guidebook for practical tools and templates for aligning learning programs to real business outcomes. ✅ Subscribe to our YouTube Channel for more Business Acumen videos! ✅ Follow us on LinkedIn @AcumenLearning to keep up with all company updates! ✅ For more on our business acumen training, visit our website ! #businessacumen #businessstrategy #learninganddevelopment #leadershipdevelopment #financialstrategy #financialacumen #hr











