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Eric Cunningham 1. How important is business acumen within organizations? Critical for anyone who calls themselves a leader, whether a manager or an individual contributor. Getting things done in an organization requires you to communicate them within the context of an organizational goal and amongst the constraints of organizational mechanics. Driving toward an organizational goal without strong business acumen is like scaling a cliff without understanding how the ropes and equipment work. 2. Can you give an example? Imagine you want to address a known customer experience issue. You could invest in the product, the service team, training for any customer role, technology, or many other options. You may have a great idea for one of these, but the constraints of your specific business model might favor another. Your personal success in correcting the customer experience issue is tied directly to how well you understand the business. 3. What is one thing that has stuck with you since working with Acumen Learning? I take every opportunity to listen to my own company's quarterly financial report, deriving quantitative and qualitative takeaways and mapping them to my personal goals.

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Acumen Learning Seeing the Big Picture Whether you're looking for greater alignment or engagement, business acumen training can bridge the gap. We ensure that your team knows where your company is headed and how to meet your goals through a deeply customized, interactive experience available for your whole team. Download the Executive Overview Submit Download now